How Can WeHelp You?
Our support team is dedicated to helping you succeed with Narxu AI automation.
Live Chat
Chat with our AI assistant for instant answers 24/7
Email Support
Send us a detailed message and we'll respond within 24 hours
Phone Support
Speak directly with our support team during business hours
Schedule Call
Book a video call with a support specialist
Documentation
Comprehensive guides and tutorials
Knowledge Base
Search our help articles
Status Page
Check system status
Community Forum
Connect with other users
Frequently Asked Questions
Getting Started
+How do I create my first AI agent?
Navigate to the Dashboard, click 'Create Agent', and follow the setup wizard. You can choose from templates or create a custom agent.
+What integrations are available?
We support Slack, Microsoft Teams, Salesforce, Zendesk, and many more. Visit our integrations page for the full list.
+Is there a free trial available?
Yes! We offer a 14-day free trial with full access to all features. No credit card required.
Billing & Plans
+How do I upgrade my plan?
Go to Settings > Billing and select your desired plan. Changes take effect immediately.
+What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers for enterprise customers.
+Can I cancel my subscription anytime?
Yes, you can cancel anytime from your account settings. You'll retain access until the end of your billing period.
Technical Issues
+My AI agent isn't responding correctly
Check your training data and ensure your knowledge base is up to date. You can also adjust the confidence threshold in settings.
+How do I reset my API keys?
Go to Settings > API Keys, revoke the old key, and generate a new one. Remember to update your integrations.
+Why are my webhooks failing?
Verify your endpoint URL is correct and accessible. Check our webhook logs for detailed error messages.
Support Plans
Standard
For small teams getting started
- Email support
- 24-hour response time
- Knowledge base access
- Community forum
Priority
For growing businesses
- Live chat support
- 4-hour response time
- Phone support
- Dedicated success manager
Enterprise
For large organizations
- 24/7 dedicated support
- 1-hour response time
- Custom SLAs
- On-site training
Still Need Help?
Our dedicated support team is available to assist you with any questions or issues you may have.